Please take the time to carefully read our Frequently Asked Questions.
If you still need help please contact us.


We currently ship to the following countries; United States of America, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore. However please be aware that shipping international does cost more. You will be given shipping options and prices during checkout.


This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 5-7 business days. Please see International Orders for more details.


We accept PayPal, Visa, MasterCard, Discover, American Express, Google Pay, Apple Pay, and Meta but feel free to contact us for other payment options. You can also see all payment methods listed on the bottom of every page.


We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us.


We at MagicBox Crystals take pride in the quality and uniqueness of our products. However, due to the nature of our products, we are unable to offer refunds or exchanges. All sales are final.

Please make sure to review your order carefully before finalizing your purchase. If you have any questions or concerns about a product, please contact us before making your purchase. We will be happy to provide additional information to help you make an informed decision.

If you receive a damaged product, please contact us immediately. We will work with you to resolve the issue.

Thank you for choosing MagicBox Crystals. We appreciate your business and are committed to providing you with the highest quality products and service.